from nightmare to - Scroll Saw Woodworking & Crafts Message Board

bearfretworks · 02-02-2007, 07:54 PM

The story continues....with an amazing and humerous twist!

Many of you have read my thread "A scrollers worst nightmare" and know of the problems I have had with my original DeWalt 788 and that I was finally given a brand new saw to replace it.

Well, the big brown UPS truck stopped by a couple nights ago and left another brand new DeWalt 788 scrollsaw on my doorstep. I now have 2 brand new saws.

I must be honest here, I did think briefly about keeping them both and not saying a word. However, that is not the right thing to do so I called the Black and Decker Distribution Center that shipped it to me. The agent on the phone was extremely professional and helpful, but he could find no reference to this shipment in his system. He took down all my contact info and promsed to check into it and let me know what he discovers.

I did tell him I was more than happy to keep it if he could not find a paper trail.

So, after 3 months of waiting for a working saw, they begin to fall from the heavens like cats after a tornado!

I'll keep you posted as this new twist develops.

Jediscroller · 02-02-2007, 08:05 PM

ROFL....make sure you take the good parts from both and make one good saw.....

workin for wood · 02-02-2007, 08:34 PM

Nice. Sometimes I feel vengeful against some of these companies for the way I am treated. I like to be honest, but if they are not good to me, I'd never have said a word. I'd have pushed the box into the corner and left it there for at least 6 months or maybe a year then sold it. I'm in the middle of a very similar anger issue with a different company and different tool myself, but unfortunately it won't fair with them sending me back two. I just want my money back, so why is it taking so long???

Minnesota scroller · 02-02-2007, 09:43 PM

That did make me chuckle.

I don't blame you for being a little tempted. Talk about mixed emotions, huh? A person is usually better off doing the proper thing. Like they say, "what goes around, comes around". That is one mixed up outfit. I wonder how much longer they'll be in business.

MikeDingas · 02-03-2007, 01:08 AM

Hey, wait a minute. I ordered that saw and have been looking for the truck every night. I'll send you my mailing address and you can just ship it to me!

bearfretworks · 02-13-2007, 05:47 AM

Well........no new saws have showed up since my last post.but I've heard nothing either on the one I called in about soooooo........I guess the second new saw is mine to keep. I now have a back-up. One more and I'll be tied with lucky788!!!

DeWalt was a tad slow out of the gate but I am very impressed with their finish!

Rivari · 02-13-2007, 06:00 AM

Barry I always need a spare anchor on the boat if you want to rid yourself of the second saw.

Little flower · 02-13-2007, 08:18 AM

You can almost say now that blessings DO come after a downpour!!

Dragon · 02-13-2007, 04:39 PM

Geez and I just bought mine. Would have given you a fair price for it.
Diane

Minnesota scroller · 02-13-2007, 05:18 PM

Quote:

Originally Posted by Dragon

Geez and I just bought mine. Would have given you a fair price for it.
Diane

I think Barry better keep the extra as a spare, just in case.

02-02-2007, 07:54 PM	#1
bearfretworks Retired Join Date: Nov 2005 Location: Buse Township, MN Posts: 1,367	from nightmare to The story continues....with an amazing and humerous twist! Many of you have read my thread "A scrollers worst nightmare" and know of the problems I have had with my original DeWalt 788 and that I was finally given a brand new saw to replace it. Well, the big brown UPS truck stopped by a couple nights ago and left another brand new DeWalt 788 scrollsaw on my doorstep. I now have 2 brand new saws. I must be honest here, I did think briefly about keeping them both and not saying a word. However, that is not the right thing to do so I called the Black and Decker Distribution Center that shipped it to me. The agent on the phone was extremely professional and helpful, but he could find no reference to this shipment in his system. He took down all my contact info and promsed to check into it and let me know what he discovers. I did tell him I was more than happy to keep it if he could not find a paper trail. So, after 3 months of waiting for a working saw, they begin to fall from the heavens like cats after a tornado! I'll keep you posted as this new twist develops. __________________ I love the smell of burnt gunpowder.....it reminds me of a full freezer

02-02-2007, 08:05 PM	#2
Jediscroller American Crafstman Join Date: Jul 2005 Location: Galaxy far, far away Posts: 3,174 Blog Entries: 5	ROFL....make sure you take the good parts from both and make one good saw..... __________________ Kevin Scrollsaw Patterns Online Making holes in wood with an EX-30, Craftsman 16" VS, Dremel 1680 and 1671

02-02-2007, 08:34 PM	#3
workin for wood Master Scroller Join Date: Aug 2006 Location: Eaton Rapids Michigan Posts: 2,474	Nice. Sometimes I feel vengeful against some of these companies for the way I am treated. I like to be honest, but if they are not good to me, I'd never have said a word. I'd have pushed the box into the corner and left it there for at least 6 months or maybe a year then sold it. I'm in the middle of a very similar anger issue with a different company and different tool myself, but unfortunately it won't fair with them sending me back two. I just want my money back, so why is it taking so long??? __________________ Jeff Powell

02-02-2007, 09:43 PM	#4
Minnesota scroller Moderator Join Date: Jun 2006 Location: SW MN Posts: 1,706	That did make me chuckle. I don't blame you for being a little tempted. Talk about mixed emotions, huh? A person is usually better off doing the proper thing. Like they say, "what goes around, comes around". That is one mixed up outfit. I wonder how much longer they'll be in business. __________________ Mike Making sawdust with a Dremel 1680. www.picturetrail.com/naturephotos

02-03-2007, 01:08 AM	#5
MikeDingas Senior Member Join Date: Aug 2006 Location: Georgia, USA Posts: 823	Hey, wait a minute. I ordered that saw and have been looking for the truck every night. I'll send you my mailing address and you can just ship it to me! __________________ Mike Craftsman 16" VS, Puros Indios and Sam Adams! Scrollin' since Jun/2006 My Gallery http://scrollcrafters.com (reciprocal links welcomed)

02-13-2007, 05:47 AM	#6
bearfretworks Retired Join Date: Nov 2005 Location: Buse Township, MN Posts: 1,367	Well........no new saws have showed up since my last post.but I've heard nothing either on the one I called in about soooooo........I guess the second new saw is mine to keep. I now have a back-up. One more and I'll be tied with lucky788!!! DeWalt was a tad slow out of the gate but I am very impressed with their finish! __________________ I love the smell of burnt gunpowder.....it reminds me of a full freezer

02-13-2007, 06:00 AM	#7
Rivari Southern Alaskan Join Date: Feb 2005 Location: Wasilla, Alaska Posts: 865	Barry I always need a spare anchor on the boat if you want to rid yourself of the second saw.

02-13-2007, 08:18 AM	#8
Little flower aka, Kiwi T Join Date: Apr 2005 Location: Palmerston North New Zealand Posts: 359	You can almost say now that blessings DO come after a downpour!! __________________ Cheers. Teresa . www.mwg.org.nz

02-13-2007, 04:39 PM	#9
Dragon scroller and moderator Join Date: Dec 2006 Location: Chertsey, Quebec, Canada Posts: 2,421	Geez and I just bought mine. Would have given you a fair price for it. Diane __________________ Dragon Owner of a Dewalt 788 PuffityDragon on AFSP

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