Hitachi CW40 - Scroll Saw Woodworking & Crafts Message Board

Sandy Oaks · 10-12-2008, 02:48 AM

Hi everyone,

Back on September 1st, I purchased a Hitachi CW40 scroll saw from Lowe's. During the past two weeks, I had a problem with the motor not starting. After working for about an hour turning it off and on, all of a sudden it would not start. After playing with it for a while, I got it to start, so it was not the reset or the motor. I called Hitachi and they thought it was a controller and I would have to take it to a service center. That would be 120 miles round trip and two trips at that. No Thanks. I stopped by Lowe's to see if they would refund even though it was past the 30 days. Sure enough, they will refund in full. I just ordered a Dewalt DW788 with stand and light. Hopefully it will be here in a week.

Denny

greatdane2 · 10-12-2008, 03:55 AM

Another convert to a great saw. Hope you like it as much as I like mine. I paid $900 for my first Dewalt and so was real pleased when I needed another one that the price had dropped so much.

alan.

Sandy Oaks · 10-12-2008, 05:58 PM

Hi Alan,

The Dewalt is highly recommended on the site. I hope the saw will meet expectations. I paid $470 for the saw, stand and light.

Denny

Sandy Oaks · 10-15-2008, 12:12 AM

Just an update. This morning, I brought back the saw to Lowe's. I received a full refund even though it was over the 30 days. Very good service.

Denny

10-12-2008, 02:48 AM	#1
Sandy Oaks Senior Member Join Date: Sep 2008 Location: Tennessee Posts: 1,248	Hitachi CW40 Hi everyone, Back on September 1st, I purchased a Hitachi CW40 scroll saw from Lowe's. During the past two weeks, I had a problem with the motor not starting. After working for about an hour turning it off and on, all of a sudden it would not start. After playing with it for a while, I got it to start, so it was not the reset or the motor. I called Hitachi and they thought it was a controller and I would have to take it to a service center. That would be 120 miles round trip and two trips at that. No Thanks. I stopped by Lowe's to see if they would refund even though it was past the 30 days. Sure enough, they will refund in full. I just ordered a Dewalt DW788 with stand and light. Hopefully it will be here in a week. Denny

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10-12-2008, 03:55 AM	#2
greatdane2 Dumb Member Join Date: May 2008 Location: Vancouver Island, BC. Canada Posts: 2,225	Another convert to a great saw. Hope you like it as much as I like mine. I paid $900 for my first Dewalt and so was real pleased when I needed another one that the price had dropped so much. alan.

10-12-2008, 05:58 PM	#3
Sandy Oaks Senior Member Join Date: Sep 2008 Location: Tennessee Posts: 1,248	Hi Alan, The Dewalt is highly recommended on the site. I hope the saw will meet expectations. I paid $470 for the saw, stand and light. Denny

10-15-2008, 12:12 AM	#4
Sandy Oaks Senior Member Join Date: Sep 2008 Location: Tennessee Posts: 1,248	Just an update. This morning, I brought back the saw to Lowe's. I received a full refund even though it was over the 30 days. Very good service. Denny