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09-24-2008, 07:08 PM
| #1 |
| Seasoned WV Veteran  Join Date: Apr 2005 Location: Virginia, Born/Raised WV
Posts: 339
|  DeWalt 788 Repair Story This is the start of my effort to get DeWalt to repair my 788. Didn't get help here that would fix my saw. Tried everything and nothing worked. Actually I had already tried every suggestion. Thanks anyway, you tried. This is an old saw. Around 9 years old (asked if was still under warranty LOL) and a lot of use in those years. Its probably just wore out. DeWalt has the GRC program and I left my saw at the DeWalt shop in Richmond today (24Sep08) to use that program. They have promised a reconditioned saw for no more than $260. If it uses less stuff (parts) then the cost will be less. If they use more, the price won't exceed $260. They said a "couple of days". We'll see. I'll keep you posted. Chase
__________________ Hard work pays off in the future, laziness pays off now. Visit my album @ http://home.comcast.net/~chasesmeeks...-by-Chase.html and click on the album link. |
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10-15-2008, 09:06 PM
| #2 |
| Seasoned WV Veteran Join Date: Apr 2005 Location: Virginia, Born/Raised WV
Posts: 339
| Final Chapter This post got 120 views but no replies so I'm not sure if anyone is interested. I do however want to close it out. Got my saw back yesterday. They replaced the following parts: 286268-00, Rocker As, vert 286284-00, Rod, draw 286283-00, Wedge, tension 286296-00, Screw M6, 8ea Cost $151.61 with $88 labor. Saw has a tic (vs knock) at lowest speed. Vibration gone. Think a fine tuning of the tension rod will fix it but I want to cut some before I adjust. No tick when cutting.
__________________ Hard work pays off in the future, laziness pays off now. Visit my album @ http://home.comcast.net/~chasesmeeks...-by-Chase.html and click on the album link. |
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10-15-2008, 09:31 PM
| #3 |
| Senior Member  Join Date: May 2006 Location: Lakewood Ranch Florida
Posts: 1,124
 | Chase glad you got your saw back operational, yes fine tuning the tension rod should take care of the ticking noise also read my post on lower blade holder mine was sloppy and made a simular noise but getting yours back from DeWalt that shouldn't be a factor
__________________ Daryl S. Walters Psycotic scroller with a DeWalt 788 |
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10-16-2008, 01:00 AM
| #4 |
| Senior Member  Join Date: Apr 2005 Location: Auckland, New Zealand
Posts: 139
|  Chase, that sounds like a pretty good deal...I imagine you are well pleased. Rhys |
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10-16-2008, 01:37 AM
| #5 |
| MrsTrout's Husband  Join Date: Apr 2006 Location: Hayward Calif.
Posts: 1,271
| we were just waiting to hear back from you.... hopefully you'll be happy with the repairs... you did get a lot of use out of that saw, if it would of been me I would of been shopping for a new saw... hopefully I'll still be scrolling in 9 years.... Trout
__________________ Hawk G-4 Jetcraft Fish are food, not friends! |
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