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08-22-2008, 08:38 PM
| #1 |
| junior moderator  Join Date: Dec 2006 Location: Chertsey, Quebec, Canada
Posts: 1,946
|  News of the saw First I got a message on Wednesday that the saw was ready so I ran over yesterday all happy. Got there and they had not even looked at it. They called me by mistake. So the technician promised that he would look at it first thing this morning. Just got the call a few minutes ago and the motor is finished. It is burned to a crisp. NEVER, EVER use your saw in an electrical storm...I think the first fuse blew with a power surge and it over worked from there. The second fuse did not stop anything and the motor blew then. But at least they will honor the warranty because the bill was dated 2007. They have a saw there which they are testing right now. Apparently it was taken out of the box to show a customer but never sold. If all goes well I will get a call later and can go and pick it up as early as tomorrow. Hopefully I can retrieve all the screws that I put there from my easy lift before they dispose of it. Diane
__________________ Dragon Owner of a Dewalt 788 PuffityDragon on AFSP Last edited by Dragon : 08-22-2008 at 08:40 PM. Reason: can't spell |
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08-22-2008, 08:42 PM
| #2 |
| Member  Join Date: Jul 2008 Location: Toronto, Canada
Posts: 75
| That's too bad. Did lightning hit the house? Ben |
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08-22-2008, 10:02 PM
| #3 |
| junior moderator Join Date: Dec 2006 Location: Chertsey, Quebec, Canada
Posts: 1,946
| Didn't hit the house but was too damn close. I shut off the computer and thought I would pass the time by cutting!! Just got the call from the stupid service center. They don't know what I mean by the screws that go with my easy lift. They never heard of that and I also want my light. SO...I have to drive to the city again on Monday morning for 8 to try and retrieve my things off the old saw. Hopefully it didn't go out like planned tonight. Diane
__________________ Dragon Owner of a Dewalt 788 PuffityDragon on AFSP |
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08-22-2008, 10:26 PM
| #4 |
| Senior Member  Join Date: Nov 2005 Location: california
Posts: 4,721
| Gosh, why don't they just give you a new motor, wouldn't that solve it?? your friend Evie |
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08-22-2008, 10:36 PM
| #5 |
| junior moderator Join Date: Dec 2006 Location: Chertsey, Quebec, Canada
Posts: 1,946
| Yes it would but they have none in stock so I get the other saw to replace mine. I will see it on Monday and find out if I want it or not. It is suppose to be new just not in the box. Diane
__________________ Dragon Owner of a Dewalt 788 PuffityDragon on AFSP |
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08-23-2008, 12:58 AM
| #6 |
| 1 Tin Soldier Rides Away  Join Date: Sep 2007 Location: Kalgoorlie, Western Australia
Posts: 2,699
| G'day Diane, That's what you call good and bad news. Glad it's all sorted. Some times these service centres amaze me. The simple solution to all problems would be to take the motor of the saw they have in stock and replace yours with it. Order a replacement for your saw and when it comes replace the motor they stole of their machine. All fixed and only a motor down. 
__________________ Regards John "The Golden Mile" "Better to Die on your feet, Than live on your knees" Old Jungle Saying Some of my Stuff Retired Medically Unfit WA Police Officers |
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08-23-2008, 03:11 AM
| #7 |
| junior moderator Join Date: Dec 2006 Location: Chertsey, Quebec, Canada
Posts: 1,946
| Too complicated. I'll take the saw they have. Better run as good as mine did. Will find out Monday. This is the longest weekend I've lived through yet. Diane
__________________ Dragon Owner of a Dewalt 788 PuffityDragon on AFSP |
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08-23-2008, 05:19 AM
| #8 |
| Senior Member Join Date: Sep 2005 Location: wisconsin
Posts: 4,252
 | Diane, when you go for your easylift bolts, grab the thumbscrews for holding the blades in if they allow you to, an extra pair of those may come in handy later on. Also, check the new ones table for flatness, your old table might be flatter, they surely would let you swap them out i would think if you needed to. Congrats on having good record keeping, if I ever look for a reciept from a year ago, Im wasting my time! It sounds like your service center is one of the more decent ones there is, its nice hearing there still are a few good ones around nowadays.
__________________ Dale w/ yella saws |
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08-23-2008, 01:09 PM
| #9 |
| Senior Member Join Date: Jun 2006 Location: New Jersey
Posts: 862
| There's nothing like 200,000 or so volts to aggrevate motors and drives. You don't even have to be directly in the path for a bolt to affect things. A near miss can still foul things up. Glad your allright and that the saw is replaceable. I hope you can retrieve all your add-ons.
__________________ A day without sawdust is a day without sunshine. George delta 650, hawk G426 |
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08-23-2008, 01:45 PM
| #10 |
| Senior Member Join Date: Feb 2008 Location: Saltspring Island B.C. Canada
Posts: 600
| I'm suprised they honoured the warranty and didn't pull the old Act of God excuse.LOL Roger |
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