Help-Help-Help

[Chase]

Here is the problem.

I am having problems getting e-mails from Germany.

No problem with Australia or Canada.

The Germany folks keep getting their e-mails returned as un-deliverable.

Their ISP is t-online.de.

My ISP is Comcast.

I am running MAC OS 10.4.11.

All my Spam blockers are turned off both in Comcast mail and Mac-Mail.

We had the same problem back in July and she kept sending this msg over and over. Finally got through with these rejections. Things were ok for a couple of months and in the last 2 weeks here e-mails got returned.

No problems with my e-mails to Germany.

Here are the rejections:

---Ursprüngliche Nachricht---
Von: "Mail Delivery System" <mailto:Mailer-Daemon@t-online.de>
An: <mailto:xxxxxx@t-online.de>
Betreff: Mail delivery failed: returning message to sender
Datum: 17. Jul 2009 09:31

This message was created automatically by mail delivery software (Exim).

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

mailto:chasesmeeks@comcast.net
SMTP error from remote mailer after initial connection:
host mx2a.comcast.net [76.96.30.116]: 554 IMTA04.emeryville.ca.mail.comcast.net comcast 194.25.134.85 Comcast block for spam. Please see http://help.comcast.net/content/faq/BL000000

------ This is a copy of the message, including all the headers. ------

Return-path: <mailto:xxxxxx@t-online.de>
Received: from fwd07.aul.t-online.de
by mailout11.t-online.de with smtp
id 1MRhuP-00040g-02; Fri, 17 Jul 2009 09:31:09 +0200
Received: from [192.168.2.101] (rCpjlGZvYhWr7Ms3ikwYt6-QrgMPPBrqD+pv7B6dk8tsIFVZMJyME4+aZBT-5g0wyc@[84.168.97.35]) by fwd07.t-online.de
with esmtp id 1MRhuB-1zDpnE0; Fri, 17 Jul 2009 09:30:55 +0200
MIME-Version: 1.0
Subject: Hallo aus Worms
From: "Gerlinde Xxxxxx" <mailto:xxxxxx@t-online.de>
To: "Chase Smeeks" <mailto:chasesmeeks@comcast.net>
X-Mailer: T-Online eMail 6.08.0003
Content-Type: Multipart/Alternative;
Boundary="__Next_1247815854_Part46__"
Date: 17 Jul 2009 07:30 GMT
Message-ID: <mailto:1MRhuB-1zDpnE0@fwd07.t-online.de>
X-ID: rCpjlGZvYhWr7Ms3ikwYt6-QrgMPPBrqD+pv7B6dk8tsIFVZMJyME4+aZBT-5g0wyc
X-TOI-MSGID: 70145040-68fc-493d-af5a-434295e4f63a

--__Next_1247815854_Part46__
Content-Type: Text/Plain;
Charset="ISO-8859-1"
Content-Transfer-Encoding: 8Bit

Any help/advice/suggestions from you internet experts would be appreciated. I have called Comcast several times and they are clueless.

Chase

[Big_red_S]

The headers show the message is being bounced by one of their servers.

It seems to me though that the t-online.de is having some problems and there isn't much you can do about that.

Are you having problems recieving e-mail from other German domains (google.de etc.)?

[GrayBeard Phil]

Chase:

There is a complex problem where a few Email hosting programs will block an inbound Email if the sending Email hosting server will not allow verification the sending server's DNS address and verify the sender's email address actually exists on the sending Email server. This reverse DNS lookup and account verification stops a lot of "spoof" email that has a fake 'from' IP address (thoes four sets of numbers with a dot inbetween) and account name.

Comcast and AOL are notorious for this non-verification blocking. EU small and medium ISPs as a rule does not use this verification of sender's Email Server. Comcast Help desk people are instructed not to admit they do it, because they won't change their policy and servers. It all comes down to which specific Email server at Comcast in their several clusters that receives the Email.

Cheap and easy solution is to establish a gmail account with Google, or another web based account and get your email from Germany sent there. Getting Comcast to even admit they block by reverse DNS lookup and account verification is way, way more difficult by comparison.

BTW: some of this EU vs USA gotcha is sometimes caused by OpenSource freeware running on large Linux servers. There are a couple of Free Opensourced Email hosting programs that will run on Linux, which is a free OS. Unix and Windows Email hosting programs can cost the operator Thousands and Thousands of US dollars. And the OS Unix and Windows cost thousands of US Dollars more.

There are other free Email boxes on the Internet, Google gmail is just the most known.

HTH

Phil

[je_west]

Another free German e-mail server is web.de

John

[JohnB]

G'day Chase,
I get a few bounced that I send you, and then some seem to get through.
I think that most of the bounced ones have attachments.

[DWSudekum]

Chase I had a simular problem with South America... set up as hotmail or Gmail account to mget around it


DW