Integrity some have it more than others

[Cut_Fingers]

Hello All,

I just wanted to give an Atta-Boy to Rick-In-Seattle. About a month ago, I ordered the "Beginners Carving Kit" from Rick-In-Seattle. I requested a large glove order. Well the kit was absolutely Great (I recommend it highly for all new carvers & the price is unbeatable). However, the large glove was just too snug for my big hands and I ask him if they made a X-large. He said that none of his suppliers carried an X-large, but he would research it further.

Today, I got back from the Christmas Holidays (away from my home town). In the mail box was a package from "Little Shavers" & I knew It could not be my last order I placed. Onced I opened it, it contained an X-large kevlar dotted glove & hte invoice said no charge. I know he can't do that in all situations, but he went above and beyond to find my size glove & DID Not even charge me for his efforts or shipping. Furthermore, he told me to give the undersized glove to another carver, maybe a newbe.

Not many companies appreciate their customers, but "Little Shavers" do not take that approach! I take my hat off to Rick & Thereasa for their integrity and customer service. I have used other vendors before, but from now on, I will give them the first opportunity at my business.

Thanks Rick & Thereasa!!! Bouncing S

(By the way, I not a salesperson for them, just a satisfied customer)

Regards to all & give "Little Shavers" a shot for a great purchasing experience!!

Jim

[DiamondWillow]

Isn't that kind of service just wonderful....Hats off to Rick!!

Gene

[carver6]

Service like that is hard to find. Some folks really do value your patronage. I'm sure Rick realizes the value of providing a good service as mentioned. Too bad more people don't operate like he does.

[big_Wayne_P]

Yes that is excellent service

Rick has posted links to other suppliers that sell brands that he does not carry
Rick carries some excellent tools and has some great prices
I was looking for a particular brand that he does not carry
He posted the link here for me to someone else's site where I could find what i was looking for

All carvers have a preference in tools they like
Just like buying a car
Everyone does not buy some buy Chevys
some but Caddys some buy Mercedes a few buy Rolls Royce

Rick does carry some excellent brands and has great prices

Dont know the supplier your speaking about, but I have worked for the public most of my life, started early in my dads store. I know about service and integrity, its easier said than done. When I find a person like Rick to deal with, I stick with them. He would get my vote.!!

[big_Wayne_P]

I was looking for some Taylor tools
Rick does not cary them
He did post a link to a supplier that did

Rick carries Denny, Ramelson, and Stubai
I think whick are excellent tools

[Kenny_S]

With the way Rick presents himself here on this board, I would not have expect anything less from him. Truely a honest man who bends over backwards for his customers and friends. My hat is off to Rick!

Hey nice to hear about service like that. It must be the truth because every day I hear somewhere on this board that Little Shavers is the best place to buy from. Hats off to you Rick.
ColinHappy

There goes Rick givin' away the store again!